**The problem it solves** Vacation rental guests arrive to empty refrigerators with no convenient way to receive stocked groceries before check-in, while property managers lack a scalable system to offer provisioning as a branded amenity or revenue-generating upsell. **What Bellhopt does** Bellhopt is a US-based pre-arrival grocery delivery and concierge provisioning platform built for short-term rental operators. It lets hosts and property managers offer guests stocked-on-arrival grocery delivery, coordinated and executed before the guest reaches the property. **How it works** Guests place grocery orders through the Bellhopt web app with a minimum 24-hour lead time, selecting items that Bellhopt's local delivery teams purchase, deliver, and stock inside the property before arrival. For operators, a concierge tier adds a dedicated branded mobile guest app, premium service coordination, custom upsell creation, and portfolio management tools for any scale. The free tier activates basic grocery delivery without subscription, while the full concierge experience unlocks through subscription plans scaled by property count. Bellhopt earns a commission on each fulfilled order regardless of tier, and integrations with Guesty and Track sync reservations and automate guest communication. Service coverage spans major STR markets across the US. **Who it's for** Vacation rental hosts and property managers in the US looking to differentiate the arrival experience and drive ancillary revenue through in-property provisioning, handling portfolios from single listings to 1,000-plus homes.
Listed on STR Market Map, the short-term-rental software marketplace.