**The problem it solves** STR operators want to reduce manual workload (guest messaging, listing optimisation, owner reporting) without the overhead and complexity of local hiring. **What Delegate.co does** Delegate is a virtual assistant staffing platform that sources, vets, and places remote assistants from the Philippines to support short-term rental operators, property managers, startups, and agencies. Operators are matched with trained assistants and Delegate provides ongoing account management throughout the engagement. **How it works** For STR property managers, Delegate VAs handle 24/7 guest communication and messaging, check-in coordination, booking management, listing optimization on Airbnb and other OTAs, owner reporting, inbox management, and calendar coordination. The company also places executive assistants for founders and skilled support roles for agencies needing CRM updates, content scheduling, and reporting. Assistants are trained on client SOPs and standard hospitality processes before going live. Delegate operates as a staffing partner rather than a software provider, with human-managed matching and an active support layer that stays engaged post-placement. **Who it's for** Individual Airbnb hosts through to multi-unit property management companies scaling portfolios, who want to reduce manual workload without local hiring.
Listed on STR Market Map, the short-term-rental software marketplace.