**The problem it solves** Accommodation operators collecting guest feedback across multiple properties and review platforms spend significant manual effort compiling scores, identifying recurring issues, and writing individualized responses to dozens of review sites. **What GuestRevu does** GuestRevu is a guest feedback and reputation management platform that automates post-stay surveys, aggregates reviews from over 40 external platforms into a single dashboard, and uses AI to surface issue themes and draft management responses. **How it works** The platform integrates with PMS systems including Guesty to trigger customizable post-checkout surveys automatically. Survey responses and external reviews from TripAdvisor, Booking.com, Google, and major OTAs are pulled into a unified view with sentiment analysis identifying root-cause themes across guest cohorts. An AI response tool generates draft replies for each review. Portfolio-level benchmarking lets multi-property operators compare performance across locations and time periods. GuestRevu operates across properties in over 45 countries. **Who it's for** Property management companies, hotel groups, and multi-property STR operators that need systematic feedback collection and centralized online review management across a portfolio.
Listed on STR Market Map, the short-term-rental software marketplace.