**The problem it solves** STR hosts and small managers want a direct booking marketplace with low fees rather than paying mainstream OTA commissions on every reservation. **What GuestSmiles does** GuestSmiles is a US-based vacation rental listing and direct booking marketplace connecting travellers with professionally managed holiday properties across beach, mountain, and resort destinations. It runs a no-middleman direct booking model: all reservations are made directly between guests and property managers rather than through a platform intermediary. **How it works** Features include self-service listing management with availability calendar, check-in/check-out date search, and per-listing rate configuration. Hosts choose instant booking or request-to-book. Damage deposit policies are set and managed by each provider. The platform holds SecurityMetrics payment security certification. A Streamline VRS integration supports calendar connectivity for managers on that PMS. GuestSmiles also provides website booking technology letting property management companies embed bookable inventory directly on their own sites, turning the platform into a white-label direct booking engine. Coverage includes destinations like the Smoky Mountains, Rockies, and Emerald Coast. The 3% guest booking fee is positioned as significantly lower than mainstream OTA fees. **Who it's for** Independent hosts and small US property management companies in leisure destinations wanting a low-fee direct booking channel.
Listed on STR Market Map, the short-term-rental software marketplace.