**The problem it solves** Travellers with early arrivals or late departures from short-term rentals and hotels have nowhere convenient to store luggage, forcing them to carry bags or pay inflated station-locker prices. **What LuggageHero does** LuggageHero is a Danish luggage-storage network connecting travellers with vetted storage inside local shops, cafes, and hotels, founded in Copenhagen in 2016. **How it works** Travellers book online or through the iOS and Android app, choosing from over 6,000 partner locations across cities in Europe, North America, and beyond, paying an hourly or daily rate per bag with no size or weight limit. Payment runs through the platform by card, each location is vetted and quality-checked with bags kept away from public access, and an optional insurance add-on underwritten through Lloyd's of London covers higher-value items. The network integrates with Guesty, Booking.com, and Flatio so property managers can offer storage as a guest add-on, and shops can apply to become a storage location. **Who it's for** Urban leisure and business travellers needing flexible luggage storage between check-out and onward travel, and STR property managers offering luggage handling as an ancillary service, with strongest coverage across European and major US cities.
Listed on STR Market Map, the short-term-rental software marketplace.