**The problem it solves** STR hosts and hoteliers field constant questions from guests about what to do, and few have the time or local knowledge to act as destination concierges. Guests in turn face choice paralysis when planning activities for a trip. **What it does** Planit, operated by Planit Bnb Limited of New Zealand, is a guest concierge and trip planning service covering Australia and New Zealand. Human Personal Travel Assistants build free personalized itineraries for travellers and book experiences, hire cars, restaurants, and activities on their behalf. Hosts who refer guests earn commission on every experience booked. **How it works** Hosts join through an onboarding portal and receive a Host Code that guests use in the Planit mobile app for iOS and Android, or guests can simply call to book itineraries. From booking onward, a Personal Travel Assistant works with the guest to plan and book activities, transport, and experiences, with 24/7 human support during the stay. The site advertises PMS integration so guests hear about Planit automatically after booking. Planit cites higher ADR potential for properties with experience offerings and reports that guests with booked experiences stay 1.2 days longer. Experience operators receive advance bookings from matched travellers, and local curators contribute recommendations for a revenue share. **Who it's for** Short-term rental hosts, property managers, and hoteliers in New Zealand and Australia who want concierge-level guest service and ancillary revenue without extra headcount.
Listed on STR Market Map, the short-term-rental software marketplace.