**The problem it solves** Hotels and serviced apartments need certified PMS-to-PBX, building management, and telephony integrations alongside guest-facing services without a custom middleware build. **What TigerTMS does** TigerTMS is a UK-based hospitality technology company providing communications management, PBX integration, and guest-facing service solutions for hotels, serviced apartments, and hospitality operators globally. It operates within the Aspire software portfolio after acquisition by Valsoft Corporation. **How it works** The product suite covers iLink (middleware connecting 120+ PMS systems with hospitality applications including building management, room controls, and telephony); iCharge Enterprise for communications management with data analytics and billing; iPortal for mobile guest services accessed via QR code for hotel information, messaging, and auto check-out; innLine for voice messaging and automated wake-up calls; iAlert for Mitel PBX guest notifications; iSurf for WiFi access management; iReadyRooms for housekeeping, maintenance, and lost-and-found tracking; and AskTiger, an AI call agent for guest inquiries. Products are available on-premise or via cloud deployment. **Who it's for** Boutique hotels, international hotel chains, resorts, and serviced apartment operators, with iPortal and iLink increasingly used by STR property managers for contactless check-in workflows.
Listed on STR Market Map, the short-term-rental software marketplace.