str market mapMerchants, including vacation rental operators accepting direct credit card payments, lose revenue and risk processor penalties when guests file friendly-fraud chargebacks after a stay is complete, and by the time the formal dispute arrives it is often too late to intercept.
Chargeblast is a New York-based chargeback prevention platform founded in 2023. It intercepts incoming dispute alerts from Visa and Mastercard network sources before they escalate into formal chargebacks, giving merchants a window to refund selectively or gather evidence and contest.
Chargeblast subscribes to Visa's RDR (Rapid Dispute Resolution) and CDRN (Cardholder Dispute Resolution Network) feeds and Mastercard's Ethoca alerts. When a cardholder contacts their bank about a charge, Chargeblast receives a pre-dispute notification and triggers an automated workflow: the merchant can resolve, refund, or contest within the alert window, preventing conversion into a formal chargeback that triggers fees and chargeback-ratio penalties. Integrations include Shopify and Stripe, and the platform applies to any merchant accepting card payments, including direct-booking vacation rental operators.
Ecommerce and direct-payment merchants experiencing chargebacks from friendly fraud, including vacation rental operators taking direct card payments outside OTA platforms; the primary user base is Shopify and Stripe merchants.
Listed on STR Market Map, the short-term-rental software marketplace.