PassPass

What problem does PassPass solve?

Short-term rental concierge businesses juggle fragmented daily operations: coordinating cleaning teams, sending arrival instructions, updating owners and syncing calendars across booking platforms. Separate tools for each task create errors, missed handovers and hours of manual admin.

What does PassPass do?

PassPass is a modular software suite for short-term rental concierge operators in France. It provides apps for concierge management, cleaner and service-provider dispatch, guest experience, and owner relations, with a built-in channel manager to sync calendars across platforms.

How does PassPass work?

Concierges subscribe per active property and connect their booking channels such as Airbnb and Booking.com. Cleaning missions are assigned automatically based on checkout times, guests receive step-by-step arrival guidance and a digital welcome book, and owners get a self-service portal for booking summaries and statements. Short-term rental insurance and a white-label digital concierge are available as add-ons.

Who is PassPass for?

French short-term rental concierge businesses, from solo operators with a handful of properties to established agencies managing several hundred units.

• Type: Operations
• Headquarters: Paris, FR
• Integrations: 3
• Key features: Cleaning dispatch, Guest messaging, Owner portal, Digital welcome book, Calendar sync, Mission management

Listed on STR Market Map, the short-term-rental software marketplace.