**The problem it solves** Short-term rental operators and hotels typically run guest check-in, identity verification, smart devices, noise monitoring, and housekeeping on three to five disconnected tools, which fragments operations and the guest experience as portfolios grow. **What it does** SuiteOp is a hospitality operations and guest experience platform organised into named modules: SuitePortal for a branded guest portal with upsells, SuiteVerify for guest identity verification with deposits and digital signatures, SuiteConnect for smart device management and automations, SuiteMonitor for noise and temperature monitoring, and SuiteKeeper for housekeeping and maintenance task management. **How it works** SuitePortal handles self-service check-in and check-out for every guest and surfaces upsells such as early check-ins and late checkouts. SuiteVerify screens and verifies guests with AI in under a minute. SuiteConnect connects locks and thermostats from brands including Yale, Schlage, Kwikset, August, Google Nest, Ecobee, and Honeywell, and generates dynamic guest access codes. SuiteMonitor adds 24/7 noise and security monitoring for damage prevention. SuiteKeeper coordinates housekeeping and maintenance staff, with companion mobile apps on iOS and Android. Automations span the platform, and it connects to PMSs such as Guesty plus tools like Slack across 150-plus integrations. **Who it's for** Vacation rental managers and hotel operators from one to thousands of units who want to replace several point tools with one operations platform; the company reports 20,000-plus units on the platform.
Listed on STR Market Map, the short-term-rental software marketplace.