Conciergeries managing seasonal rentals for several owners often keep calendars, guest messages, cleaning rotas and owner reporting in separate tools, which leads to double bookings and manual reconciliation at the end of each month.
Biloki is a cloud management platform from SAS Biloki, based in Nantes, France, built for short-term rental conciergeries and multi-property owners. It combines a channel manager, a unified guest inbox, field staff scheduling, a digital guest guide with upsells, owner access and performance statistics in one plan.
Calendars, prices and availability synchronise in real time with Airbnb, Booking.com, Vrbo and Expedia through the connectivity partner Channex, with iCal import for other calendars and a booking widget for direct reservations on the operator's own website. Messages from OTA guests, staff, service providers and owners arrive in one inbox. Cleaning and maintenance missions go to field teams, who receive, accept and track them. Each reservation automatically creates a digital guest guide, and an integrated shop lets guests buy extra services paid through Stripe, with a 1.25% Biloki commission on those sales. Access codes are generated automatically for Nuki and igloohome smart locks. Owners consult the bookings and figures of their own properties, and dashboards track occupancy, ADR and RevPAR. Further integrations cover PayPal, Swikly, WhatsApp, PriceLabs and Beyond, and an open REST API with webhooks is available. Biloki lists Airbnb Preferred Software Partner 2026, Vrbo Elite Partner 2026 and Booking.com Preferred Connectivity Partner 2026 statuses, obtained through Channex. Pricing is a single all-inclusive plan priced by number of properties, billed monthly or annually, with 0% commission on bookings and a 30-day free trial without a card.
Conciergeries, agencies and multi-property owners managing seasonal rentals, guest rooms, gîtes, campsites and glamping sites, mainly in France.
Listed on STR Market Map, the short-term-rental software marketplace.