**The problem it solves** Independent hosts and small property managers want one tool that handles channel sync, guest messaging, and upsells, and ideally puts a branded app in the guest's hand without building one from scratch. **What GuestHug does** GuestHug is a short-term rental management platform combining a PMS, channel manager, and guest-facing mobile app in a single subscription. The desktop portal and mobile app run in parallel, enabling management from both office and field. **How it works** On the operations side, GuestHug synchronises pricing and availability across multiple OTA channels. The guest-facing app handles pre-arrival communication, check-in instructions, digital guidebooks, and upsell offers for add-on services and local experiences, and operators retain 100% of upsell revenue. Booking confirmations, arrival reminders, and pre-stay upsell messages are automated. The platform partners with local cleaning and laundry services and offers Airbnb-specific insurance integrations. Based in the UK and focused on the Airbnb and short-term rental market. **Who it's for** Independent hosts and small property managers wanting an all-in-one tool with a guest app layer instead of assembling separate PMS, messaging, and guidebook solutions.
Listed on STR Market Map, the short-term-rental software marketplace.