**The problem it solves** STR operators scaling multi-unit portfolios spend disproportionate time on repetitive tasks, including guest messaging, rate adjustments, review responses, and turnover scheduling, that rule-based automation tools handle rigidly and inconsistently across changing contexts. **What Jurny does** Jurny is a Los Angeles property management company, founded by Luca Zambello, whose AI-native platform jOS uses a set of specialised AI agents called NIA (Network of Intelligent Agents) to automate guest communications, operations, revenue management, and review handling for STR operators. It is positioned for portfolios of 15 or more units. **How it works** Jurny covers the full PMS workflow: reservation and calendar management, multi-calendar OTA sync, automated messaging through a unified AI inbox, and housekeeping and maintenance scheduling. NIA includes named agents for knowledge, a copilot, data science queries, review management, and concierge upsells, making contextual decisions across guest communications, operations, revenue, and reviews concurrently rather than executing fixed trigger workflows. Smart lock integration enables contactless check-in, dynamic pricing optimises rates, and upsell tools drive pre-stay ancillary revenue. The platform connects all major OTAs (Airbnb, Vrbo, Booking.com, Expedia) plus 100+ integrations including PriceLabs, Turno, Stripe, Wheelhouse, Autohost, igloohome, Yale, and Zapier. **Who it's for** STR property managers, boutique hotels, and enterprise portfolios scaling multi-unit operations, typically 15 or more units, where manual property-level attention is no longer operationally practical. Pricing is per-unit (listed at 19 dollars per unit) with a monthly minimum.
Listed on STR Market Map, the short-term-rental software marketplace.