**The problem it solves** Independent hotels and small groups running separate tools for reservations, channel management, booking engine, and payments face synchronization failures, rate-parity errors, and administrative overhead that consumes staff time better spent on guests. **What RoomRaccoon does** RoomRaccoon is an all-in-one hotel management system combining a PMS, channel manager, booking engine, and integrated payments, founded in 2017 in Breda, Netherlands, serving independent hotels across Europe and beyond. **How it works** The central function is a unified PMS that feeds a native channel manager distributing inventory to Booking.com, Airbnb, Expedia, and hundreds of other OTAs in real time with two-way rate and availability updates. A built-in direct booking engine handles online reservations and payment capture, revenue tools include automated upsell triggers, yield management, and competitor rate insights, and payments, invoicing, and reporting run natively with optional accounting upgrades. An open API and app marketplace connect third-party tools, and RoomRaccoon acquired Lobbi PMS in 2023 to expand in the Dutch market. **Who it's for** Independent hotels, B&Bs, and small hotel groups that want a single platform replacing their PMS, channel manager, and booking engine without enterprise-level complexity or cost.
Listed on STR Market Map, the short-term-rental software marketplace.