str market mapAccommodation providers, including hotels, motels, holiday rentals, and serviced apartments, have no safe, legal way to share information about guests who have previously caused property damage, non-payment, or disruption, so the same problem guests can cycle through multiple properties undetected.
Good to Book is an Australian-based guest risk network, launched around 2020, that lets accommodation providers submit structured, privacy-compliant incident reports and receive automated alerts when a guest match appears in the database at the point of booking, serving properties across Australia and New Zealand and designed to meet AU, NZ, and GDPR privacy standards.
The Guest Check feature runs automatically inside connected property management systems including Guesty, Mews, GuestPoint, RMS, and Resly, comparing each incoming booking against the incident report database. If a potential match is found, staff receive an alert before confirming, allowing them to accept, request ID, or decline. Members submit new incident reports using a structured, factual format with consent templates and legal disclaimers built in, and the network's value grows as more providers contribute. A free trial is available, with ongoing access through tiered subscription membership.
Hotels, motels, holiday parks, serviced apartments, and short-stay and holiday rental operators in Australia and New Zealand, particularly operators already using one of the integrated PMS platforms.
Listed on STR Market Map, the short-term-rental software marketplace.