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SafeGuest

What problem does SafeGuest solve?

STR managers lack systematic guest vetting beyond what OTAs provide and need automated pre-stay risk controls before confirming bookings.

What does SafeGuest do?

SafeGuest is a guest screening and identity verification platform for short-term rental property managers and vacation rental operators. It automates ID document collection, risk assessment, and security deposit or damage waiver capture before bookings confirm.

How does SafeGuest work?

The platform automates ID document capture and verification for incoming reservations, with real-time risk flagging that identifies high-risk bookings for review before confirmation. Signed terms, policy acceptance, and rental agreements are collected from guests as part of the screening flow. Security deposit collection or waiver options are integrated natively, giving operators financial protection without a separate workflow. The platform integrates with Guesty as a documented PMS partner. Feature evidence indicates verification and compliance functionality covers ID checks, legal terms collection, and policy compliance based on operator-defined risk rules.

Who is SafeGuest for?

STR operators managing OTA-channel properties who want systematic vetting beyond booking-platform defaults, particularly for high-value or high-turnover portfolios.

  • Type: Trust
  • Headquarters: London, GB
  • Integrations: 3
  • Key features: Guest Verification & Compliance, Guest Screening, Damage Protection

Listed on STR Market Map, the short-term-rental software marketplace.

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Manage bookings and calendarsGet more bookingsPrice smarterRun cleaning and operationsTalk to guests and automate check-inProtect income and stay compliantGet expert help

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