**The problem it solves** Short-term rental managers running more than a handful of properties spend a disproportionate share of time on repetitive communication and operations: pre-arrival sequences, check-in instructions, cleaning schedules, lock coordination, and owner reporting, often handled across separate tools. **What Besty AI does** Besty AI is an all-in-one operating platform for short-term rental managers, founded in 2023 in New York, that combines AI guest communication with operations, upselling, and owner management in one product. Its feature set spans AI messaging, a guest portal, cleaning and operations, and owner tools. **How it works** Autopilot messaging leads: the AI handles guest communication across OTA channels, email, SMS, and WhatsApp from a central knowledge base of policies and SOPs. Around it sit the guest and operations layers: a guest portal for rental agreements, check-in forms, ID verification, and digital guidebooks; automated message journeys triggered at booking events; cleaning turnover assignment with a field-team mobile app; and an owner inbox with reporting. Additional capabilities include VoIP with AI call routing, a direct booking widget, and smart-lock and IoT coordination. Besty integrates with PMS platforms including Guesty, Hostaway, Hostfully, and Lodgify, and has raised a 1.5 million dollar seed round. **Who it's for** Professional short-term rental operators and property management companies running portfolios of roughly ten or more units that want to replace multiple point tools with a single platform.
Listed on STR Market Map, the short-term-rental software marketplace.