**The problem it solves** Short-term rental operators handling dozens or hundreds of properties spend hours daily on repetitive guest inquiries across WhatsApp, email, Airbnb, and Booking.com, with no consistent overnight or cross-time-zone coverage. **What Cendra AI does** Cendra AI is a San Francisco-based AI guest-communication platform, founded in 2023, that deploys autonomous AI agents to handle guest messaging and operational workflows for short-term rental operators, integrating with more than 45 PMS platforms. **How it works** The Cendra agent monitors and answers guest messages across WhatsApp, email, and OTA inboxes using property-specific context pulled from connected PMS data, handling check-in instructions, FAQ responses, and escalation routing without human input. Pricing starts at about $10 per listing per month. The platform connects to more than 45 PMS systems including Guesty, and the company raised a $1 million seed round led by Revo Capital. **Who it's for** Short-term rental operators and property managers with portfolios from a handful to several hundred listings, particularly those seeking to cut response times and staff hours on routine guest communication; primarily English-speaking markets.
Listed on STR Market Map, the short-term-rental software marketplace.