Guests arrive with forms to complete, keys to collect, and questions that land at two in the morning in a language nobody on the desk speaks. Staff chase it all across email, WhatsApp and OTA inboxes, and the chance to sell an early check-in quietly passes.
What does Duve do?
Duve is a guest experience platform covering the stay from booking through checkout, for hotels, hostels and vacation rental operators.
How does Duve work?
Duve pulls reservation data from your property management system or channel manager, then works through the stay:
Before arrival it runs online check-in, sends automated messages, and puts timed offers such as early check-in or an upgrade in front of the guest.
On arrival the guest opens a branded web app with nothing to download, and can use a mobile key where the property supports it.
During the stay a digital room directory, menus and mobile ordering sit in that same app.
Throughout DuveAI answers incoming messages in the guest own language, while staff work from a single inbox.
Analytics report per branch for multi-property accounts.
Who is Duve for?
Hotels, hostels and vacation rental operators running multiple units, on monthly plans from a fixed minimum package up to custom enterprise agreements.
Type: Guest Communication
Headquarters: Ramat Gan, IL
Integrations: 61
Key features: Online Check-in, Guest App, Communication Hub, Upsells, Mobile Keys, AI Agents
News and milestones for Duve
Duve raises 60 million dollar Series B led by Susquehanna Growth Equity
Duve closed a 60 million dollar Series B led by Susquehanna Growth Equity, with existing investor XT Venture Capital participating, bringing total funding to 85 million dollars.
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