**The problem it solves** Hotels, vacation rentals, and hostels lose staff hours to repetitive guest questions, manual check-in, and hand-processed upsells, while guests get a fragmented experience that changes from one booking channel to the next. **What Duve does** Duve is a guest experience platform for hotels, vacation rentals, and hostels. Founded in 2016 in Ramat Gan, Israel by former vacation rental operators, it serves more than 1,050 customers across 64 countries and engages over 250,000 guests a month. A 60 million dollar Series B in December 2025, led by Susquehanna Growth Equity, brought total funding to 85 million dollars. **How it works** Property-trained AI agents anchor the platform: they automate messaging across Airbnb, Booking.com, WhatsApp, email, and SMS from one inbox. A no-download web app then runs the whole stay: online check-in with passport scan and e-signature, mobile keys through smart-lock integrations with Assa Abloy, Salto, and Nuki, and AI-timed upsells for upgrades, early check-in, late checkout, and local experiences. Around it sit a branded room directory, mobile ordering, and checkout with review routing. The platform connects to more than 100 systems, including PMS platforms such as Mews, Oracle Opera, Cloudbeds, Guesty, and Apaleo, and payment processors Adyen, Stripe, and Worldline, and the guest app auto-translates into more than 20 languages. **Who it's for** Independent hotels, boutique chains, hotel groups, vacation rental agencies, and hostels, from single properties to multi-brand groups, with strongest adoption across Europe, Israel, and North America.
Listed on STR Market Map, the short-term-rental software marketplace.