Hosts answer the same guest questions at all hours, then chase cleaners, maintenance and upsells across separate tools. Messages arrive in languages the team does not speak, and coordination happens in chat threads no system records.
ProhostAI is an AI workspace for short-term rental operations. It answers guest messages across Airbnb, WhatsApp, Instagram, Messenger, email and phone, detecting the guest's language and replying in it. It also schedules cleanings, assigns tasks to cleaners and technicians, sells upsells, publishes digital guidebooks, drafts guest reviews and runs a direct booking site.
Connect a property management system such as Hostaway, Guesty, Hospitable or OwnerRez, or Airbnb directly, and listings, reservations and message history sync in. The AI learns each property from listings, past conversations and saved notes. Message rules apply per listing or across the whole portfolio, and workflows are described in plain language instead of built by hand. A REST API, MCP server and webhooks are available, plus iOS and Android apps.
Hosts and property managers running one to several hundred properties, with an enterprise tier for larger portfolios.
Listed on STR Market Map, the short-term-rental software marketplace.