Short-term rental managers repeat the same work for every stay: answering the same guest questions, sending arrival instructions by hand, chasing check-in details, and coordinating cleaners across properties that live in different booking systems.
Yaago is a French platform that pairs a digital guest journey with field operations for rental conciergeries, agencies and professional hosts. It builds an interactive digital welcome booklet for each property, automates guest messaging over email, SMS and WhatsApp, runs online check-in with identity verification, and coordinates cleaning and maintenance teams through a mobile app.
Reservations sync in from a connected property management system or channel manager alongside Airbnb and Booking.com calendars. Templated messages fire at booking milestones. Guests receive geolocated recommendations, house rules, photos and videos with automatic translation. Access is granted by entry code or connected smart lock, noise is monitored through connected sensors, tasks are assigned to team members, and deposits and upsells are collected online. Owners get their own dashboard on the properties under management.
Conciergeries, vacation rental agencies and multi-property hosts in France and Europe, from independent operators to small management companies.
Listed on STR Market Map, the short-term-rental software marketplace.